Spill Coffee – Website Legal Policies

Website: https://simranisha.in
Brand Name: Spill Coffee
Effective Date: May 20, 2026
Country: India

PRIVACY POLICY

Introduction

Welcome to Spill Coffee. We value your privacy and are committed to protecting your personal information in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (India), GDPR principles, and relevant privacy standards.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://simranisha.net.

By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Information You Provide Voluntarily

Name
Email address
Phone number
Billing information
Reservation details
Inquiry details
Information submitted through forms
Newsletter subscription information

Automatically Collected Information

IP address
Browser type
Device information
Cookies and tracking data
Website usage analytics
Location-related information

How We Use Your Information

We may use your information for:

Processing orders and reservations
Customer support and communication
Marketing and promotional campaigns
Sending newsletters and updates
Improving our website and services
Analytics and website performance tracking
Fraud prevention and security
Responding to inquiries and requests

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic.

We may use:

Essential cookies
Analytics cookies
Marketing cookies
Functional cookies

Users may manage cookie preferences through browser settings or cookie consent tools available on the website.

Analytics and Advertising

We use third-party analytics and advertising tools including:

Google Analytics
Google Ads
Instagram Ads

These tools may collect information regarding website usage, user behavior, and engagement metrics.

AI Tools and Chat Support

Our website may use WhatsApp AI and chat-based communication tools to assist users, answer inquiries, and improve customer support.

By interacting with these tools, you consent to the collection and processing of information shared through chat communications.

Payments

We accept payments through secure third-party payment providers including:

Razorpay
PayPal
UPI
Card Payments

We do not store complete debit card, credit card, or payment credentials on our servers.

All payment processing is handled securely by authorized third-party payment gateways.

Online Orders and Reservations

Users may place online orders for coffee and café food products and may also book café table reservations through our website.

Relevant information collected for these services may include contact details and order-related information.

Email, SMS, and WhatsApp Marketing

We may send:

Promotional emails
Newsletters
SMS notifications
WhatsApp marketing messages

Users can unsubscribe or opt out of marketing communications at any time.

Third-Party Services

Our website may integrate with third-party services including:

Google Maps
YouTube embeds
Instagram integrations
CRM systems
Chat plugins

These services may independently collect certain technical information according to their own privacy policies.

Data Sharing

We do not sell your personal information.

We may share limited information only when required:

To process payments
To operate website functionality
To comply with legal obligations
To protect our legal rights and security

Data Security

We implement reasonable security measures to protect your information, including:

SSL encryption
Secure hosting infrastructure
Restricted access controls
Routine website security practices

However, no method of online transmission or storage is completely secure.

Data Retention

We retain personal information only as long as necessary for:

Business operations
Legal compliance
Customer service purposes
Marketing subscriptions

Users may request deletion or removal of their information at any time.

Your Rights

Depending on applicable laws, users may have the right to:

Access personal data
Correct inaccurate data
Request deletion of data
Withdraw consent
Opt out of marketing communications
Request information regarding data usage

To exercise these rights, contact us at:

Email: info@spillcoffee.com

Children’s Privacy

Our website is not intended to knowingly collect data from children.

If you believe a child has provided personal information, please contact us for removal.

International Access

Our services are intended primarily for users within India.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be posted on this page with a revised effective date.

Contact Information

For privacy-related questions or requests, contact:

Spill Coffee
Email: info@spillcoffee.com
Website: https://simranisha.net

TERMS AND CONDITIONS

Acceptance of Terms

By accessing and using https://simranisha.net, you agree to comply with these Terms and Conditions.

If you do not agree, please discontinue use of the website.

Website Use

Users agree not to:

Use the website unlawfully
Attempt unauthorized access
Interfere with website operations
Copy or misuse website content
Submit false or misleading information

Products and Services

Spill Coffee offers café products, coffee items, reservations, and related services.

Availability, pricing, and menu items may change without notice.

Orders and Payments

All orders are subject to acceptance and availability.

Payments are processed securely through authorized payment gateways.

Spill Coffee reserves the right to refuse or cancel orders when necessary.

Reservations

Table reservations are subject to availability.

We reserve the right to modify or cancel reservations in exceptional situations.

Intellectual Property

All content on this website, including text, logos, branding, graphics, and media, belongs to Spill Coffee unless otherwise stated.

Unauthorized use is prohibited.

Limitation of Liability

Spill Coffee shall not be liable for:

Temporary website interruptions
Technical errors
Third-party service failures
Indirect or consequential damages

Governing Law

These Terms shall be governed by the laws of India.

Contact

For questions regarding these Terms, contact:

Email: info@spillcoffee.com

REFUND AND CANCELLATION POLICY

Orders

Refunds and cancellations may be accepted under limited circumstances depending on the nature of the order.

Food and Beverage Orders

Due to the perishable nature of café food and beverages, completed orders are generally non-refundable.

Refunds or replacements may be considered if:

Incorrect items are delivered
Orders are significantly damaged
Orders are not fulfilled properly

Reservation Cancellations

Customers may request cancellation of reservations before the scheduled booking time.

Approval is subject to operational discretion.

Refund Processing

Approved refunds will be processed through the original payment method within a reasonable period.

Contact

For refund or cancellation requests:

Email: info@spillcoffee.com

COOKIE POLICY

What Are Cookies?

Cookies are small files stored on your device to improve website functionality and user experience.

Types of Cookies We Use

Essential Cookies

Required for website functionality.

Analytics Cookies

Used to analyze website performance and traffic.

Marketing Cookies

Used for advertising and promotional campaigns.

Functional Cookies

Used to remember user preferences.

Managing Cookies

Users can control or disable cookies through browser settings.

Disabling cookies may affect website functionality.

Third-Party Cookies

Third-party services such as Google Analytics and advertising platforms may use cookies according to their own policies.

DISCLAIMER

General Information

The information provided on this website is for general informational and business purposes only.

While we strive for accuracy, Spill Coffee makes no guarantees regarding completeness, reliability, or accuracy.

External Links

Our website may contain links to third-party websites.

We are not responsible for external content, services, or privacy practices.

Limitation of Liability

Use of the website is at your own risk.

Spill Coffee shall not be liable for any direct or indirect damages arising from website usage.

Food and Product Information

Menu items, ingredients, and product availability may change without prior notice.

Customers with allergies or dietary restrictions should contact us directly before ordering.

SHIPPING AND DELIVERY POLICY

Order Processing

Orders are processed within reasonable business timelines depending on product availability and operational capacity.

Delivery Areas

Delivery services may be limited to selected locations within India.

Delays

Delivery timelines may vary due to:

Traffic conditions
Weather conditions
Operational delays
Third-party delivery partner issues

Incorrect Delivery Information

Customers are responsible for providing accurate delivery details.

Spill Coffee shall not be responsible for failed deliveries caused by incorrect information.

Contact

For shipping and delivery inquiries:

Email: info@spillcoffee.com

FOOTER PRIVACY SHORT VERSION

By using this website, you consent to our collection and use of personal information in accordance with our Privacy Policy. We use cookies, analytics, and secure third-party payment providers to improve user experience and process services securely. automated spam detection service.